Privacy policy | Kereen Henry

At Kereen Henry Real Estate, your privacy is a top priority. As an associate broker based in Atlanta, GA, we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard that information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website or other services provided by us. By using our website or mobile app, you consent to the practices described in this policy.

1. Introduction

Kereen Henry Real Estate is a full-service real estate firm that provides assistance to individuals and businesses looking to buy, sell, or rent property in the Atlanta, GA area. This Privacy Policy outlines how we handle your personal information when you visit our website, use our services, or communicate with us.

We respect your privacy and are committed to protecting your personal data in accordance with applicable laws and regulations. This document serves to ensure that you understand the type of information we collect, how it is used, and how it is safeguarded.

2. Types of Information We Collect

We collect both personally identifiable information (PII) and non-personally identifiable information (non-PII) in the course of providing our real estate services. The types of personal information we collect include, but are not limited to:

Personal Identification Information: Name, email address, phone number, mailing address, and other information you provide directly to us through forms, inquiries, or communication.
Transaction Data: Information related to the properties you are interested in, your buying/selling preferences, budget, and transaction history.
Usage Data: Non-personally identifiable information, such as browser type, IP address, and browsing behavior on our website (e.g., pages viewed, time spent on site).
SMS Opt-in Data: Phone numbers collected for SMS consent purposes when you opt in to receive updates or information from us.

3. How Information is Collected

We collect personal information through various means, including:

Direct Interactions: When you contact us via our website, email, phone, or in-person.
Forms: When you complete forms on our website or app (e.g., property inquiries, contact forms).
Tracking Technologies: Cookies, web beacons, and other tracking tools may be used to collect non-personally identifiable data about your website usage. You can manage your cookie preferences through your browser settings.
SMS Opt-In: If you opt in to receive SMS messages from us, we collect your phone number to send updates and offers related to our real estate services.

4. Purpose of Data Collection

We collect personal information for the following purposes:

To Provide Real Estate Services: To assist you in buying, selling, or renting property, and to provide you with information on available properties, market updates, and related services.
Customer Support: To respond to inquiries, provide customer service, and resolve issues related to real estate transactions.
Marketing and Communication: To send you updates, promotions, or newsletters related to real estate opportunities in the Atlanta area.
Improvement of Services: To enhance our website, improve user experience, and optimize the services we offer.
Compliance and Legal Requirements: To comply with applicable legal obligations and protect our rights and property.

5. Data Security Measures

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption: We use encryption technology to safeguard sensitive information.
Access Control: We limit access to personal data to authorized personnel only.
Regular Audits: We conduct regular security audits and assessments to ensure that your information remains secure.

While we take reasonable precautions to protect your data, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Sharing

Your personal information will not be shared, sold, or rented to third parties for marketing purposes without your consent. However, we may share your data in the following circumstances:

Service Providers: We may share your personal information with trusted third-party service providers (e.g., website hosting, marketing tools, transaction processors) who assist in providing our services. These third parties are required to maintain the confidentiality of your data and are prohibited from using it for any other purposes.
Legal Compliance: If required by law, we may disclose your personal information to comply with legal obligations, such as responding to subpoenas or court orders, or to protect our legal rights.

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third parties under any circumstances.

7. User Rights

Depending on your location and the applicable data protection laws, you may have certain rights regarding your personal information, including:

Access: You have the right to request access to the personal information we hold about you.
Correction: You may request that we correct any inaccuracies in your personal data.
Deletion: In certain circumstances, you may request the deletion of your personal data, subject to legal and contractual obligations.
Opt-out: You can opt out of receiving marketing communications by clicking the "unsubscribe" link in any marketing email or by contacting us directly.

If you wish to exercise any of these rights, please contact us at info@kereenhenry.com.

8. SMS Consent

When you opt-in to receive SMS messages from Kereen Henry Real Estate, you consent to receiving text messages for the purpose of receiving property updates, real estate offers, or other relevant communication. Your phone number will only be used for these purposes and will not be shared with third parties for marketing or any other purposes.

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third parties under any circumstances.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact us at:

Kereen Henry Real Estate
Email: info@kereenhenry.com
Phone: 404-210-1674
Website: www.kereenhenry.com
Address: 575 Pharr Rd #550061 Atlanta, Ga 30355

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.